Frequently Asked Questions
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What devices are supported?
Smart TV (Samsung & LG), PC, Mac, Apple iPhone, iPad, Apple TV 4 & 5, Amazon Fire Stick, GMTV box, Android phones, and tablets, Android box, MAG, AVOV, VU+, Enigma 2, Dreambox, Openbox, Dreamlink and STB Emulator.
Do you charge setup fees?
No, activation is instant and there are no setup fees.
Is there a free trial?
Yes, a 24-hour free trial is available to experience the full package.
How do I get support?
Use the contact form or email us at globemtv@gmail.com any time. We aim to respond within 24 to 48 working hours.
Buffering on channels ?
Cause: If you are using LAN (Ethernet) Cable please unplug behind the box and re-plug it in, and If you are using wi-fi go on Tv setting and disconnect the wi-fi and connect again and unplug the power cable behind the box and re-plug it in. Sometimes you may experience buffering due to low internet speed or high internet traffic.
What do I need to look for TV ?
To install and use the GMTV, you need the following: High-speed Internet connection (recommended or higher) at least 8.0 Mbps. A functioning Smart TV. The recipient of the GMTV us.
What payment methods are available ?
GlobeMTV has been managing TV services for a long time, and we know how important secure billing is for our customers' trust. That's why we provide a wide range of safe and reliable payment gateways. One of the most trusted options is PayPal, where you can pay directly or use your Debit/Credit card even if you don't have a PayPal account. We take data security seriously and consistently monitor our systems. Plus, our team is available 24/7 to help with any payment or service-related issues.
How do I check my internet speed and quality ?
Please use the speed test link https://www.speedtest.net/ to test your internet connection. Do this a few times throughout the day. This will give you a good idea of overall internet speed available to you. A stable 8.0 Mbps is the minimum requirement.